Frequently Asked Questions
How do I place an order?
Payment: We have a number of convenient payment choices available. They are:
- Credit Card
- Debit Card
Sales tax: Items that are shipped to California state customers are subject to tax at the appropriate state and local rate.
What forms of payment do you accept?
What is Millenium Smoke Shop's commitment to value?
Millenium Smoke Shop is dedicated to providing the highest value for our customers. We pride ourselves on offering our customers better prices than our competitors. Whenever possible, we make special offers on select products in an effort to provide greater value. Please read the terms and requirements on special offers as they will determine eligibility and provide detailed instructions to claim the offers.
Do you offer Free Shipping?
Yes. All orders qualify for free shipping.
How can I check my Order Status?
You will always be able to track your order using the Facebook's Messenger app. You will also receive periodical emails with the status of your order.
What is your Shipping and Return Policy?
Please visit our Shipping Policy and Return Policy pages for more information. These links are located at the bottom of every page of our website under the STORE POLICIES header.
Will I be charged sales tax?
What is your cancellation policy?
You may cancel your order within 2 hours of checkout. If you cancel your order after 2 hours, we will do our best to cancel the order but cannot guarantee that we will be able to stop shipment. Once your items have shipped, the order cannot be canceled. If the product is returned back to us, there will be restocking fee.
If you are ordering to be picked up in the one of our physical stores, you can cancel anytime.